NCreative 5D Cascade - A Recipe for Process Excellence

NCreative's 5D Cascade Process consists of 5 steps that guide all our projects. With defined Key Tasks, Checklists, Process Guidance, Artifacts and Deliverables for each step in the process, we ensure our projects benefit from best-practices established in working with clients across 21 countries across the globe.

Download the detailed NCreative Lifecycle Flowchart to get to know our process better!

Discover
Understanding the clients’ operating environment and objectives, target market, requirements and technical issues is central to any successful project. During this phase, we make a conscious effort to know more about the client and the situation on hand. Using our extranet discussion boards, instant messaging, teleconferencing and onsite visits, as required, our team ventures deep into the clients business to unravel issues and needs relevant to the project on hand.
Discern
While the Discover phase is targeted at information gathering, this phase attempts to understand the issues in a broader perspective, using the insight developed by our team working with hundreds of clients over the years. We attempt to articulate our understanding in terms of the Statement of Work, which needs to be approved by the client before we begin working on the project. The proposal includes business, creative and technical content requirements. The steering and working groups are defined along with time, resource and budget requirements.
Design
This phase consists of a number of cycles of design prototyping wherein feedback from the client is taken into consideration with each subsequent iteration. Since we are committed to your satisfaction, we do not limit the number of revisions/iterations during this phase and continue to fine-tune the designs as long as needed to ensure the business needs are met.
Develop This is phase where we translate teh concepts approved during the prototyping phase into tangible deliverables, utilizing programming and system integration aspects.
Deliver
Once the solution development is complete and we have a final signoff, our team takes complete responsibility to ensure successful delivery of all source files, documents, resources and knowledge base to the client. This phase ends with the delivery of the project artifacts to the client. Stringent testing and quality assurance is a standard part of the process. Once the solution is transferred to the client, we not only ensure the system is functioning correctly on the client end, but also take complete responsibility for seamless operation of the system. Our range of maintenance services includes activities like Modification and Addition of Website Content, Image Addition (client supplied images), Shopping cart product updates, Replace images i.e. pictures and graphics, Adding/removing pages, PDF creation and uploading, among others.