Value Proposition

Whether you outsource for tactical reasons, or as a strategic enabler, you need a partner you can trust your business with. At NCreative, we have designed our outsourcing program to address the specific environment, requirements and objectives of our clients. With our solutions, we help our clients worldwide in realizing measurable value from their technology investments. Our value proposition is as compelling as our commitment to your success.

Organizational Strength

• Over 12 years of experience in providing outsourced business solutions

• Over 800 client relationships in 21 countries

• Over 76% Repeat Business/Customer Referral rate, with less than 7% annual customer attrition rate

• Experienced Management team with long-standing experience in finance, information systems, corporate policy and service delivery

Program Management and Delivery Excellence

• FlexSourceTM Delivery Model to service projects onsite, offsite and offshore

• Holistic Program Management Framework including rigorous Change and Risk Management

• Well-defined and proven Communications and Collaboration strategy that provides On-Demand updates

• Quality processes compliant with ISO9001:2000 guidelines

• Proven Track-record with 95%+ Project Success Rate in a range of industry verticals and technology domains

Technical and Domain Expertise

• Highly educated, trained and experienced resource pool

• Deep Domain Expertise in technology solutions for 7 major verticals

• Wide exposure to a range of technology platforms, including Microsoft, Linux/Open-source solutions, Oracle, Sun and IBM

• State-of-the-art Infrastructure with redundant, high-speed Internet links and Gigabit Network architecture built with HP/Sun/Dell Infrastructure services

• Strict Adherence to Quality procedures and rigorous audits to ensure process-compliance at all stages of solution development and delivery

Measurable Results

• Well-defined metrics program to monitor performance and ensure compliance with Service Level Agreements

• Full-service consulting to implementation support to ensure our clients have a single source to turn to for all outsourcing needs.

• Cost-Optimized Solutions to suit Small and Medium Enterprises

• Lower Costs, Improve Productivity and Faster Go-to-Market – all within one outsourcing engagement!